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Telemarketing Tips

Creating a Personal Relationship

The telephone is an excellent way to deliver your sales message personally and persuasively. Use your personality and charm to get your point across, and your patience and empathy to answer questions and concerns. Salesgenie provides business phone numbers and consumer phone numbers, to help you talk to the right people, the first time. Each and every well-planned and executed phone call will build a positive relationship with your prospective and current clients and increase your marketing success.

Combining Phone Sales with Direct Mailing

An effective use of the telephone in your business can also ensure your other marketing efforts are more memorable and effective. In fact, direct mail combined with the telephone will dramatically improve your market penetration and overall sales productivity, particularly with existing customers. And with inactive customers, you'll create a one-on-one opportunity for them to provide you with valuable feedback. It's definitely worth your time and effort to capitalize on the investment you made to gain them as a client initially.

Using the Telephone Successfully

Answer quickly - Customers shouldn't have to wait more than 3 rings and should have a live, cheerful voice to greet them every time.

Return calls promptly - The phone is immediate, so it is imperative to respond to your client's needs within 48 hours to maintain a positive relationship.

Employ the best - Make sure the people representing your business by phone are as energetic, knowledgeable and friendly as you would be.

Be consistent - Whether they are prospects or clients, good relationships require constant nurturing.

National Do Not Call (DNC) List

With the advent of the national Do Not Call (DNC) list, reaching prospective customers by phone has become more complex. Salesgenie still maintains telephone numbers for consumers, yet has strict guidelines on the access granted to subscribers.

In order for Salesgenie to provide you with consumer phone numbers, you must go to the FTC site and obtain a Subscription Account Number (SAN) and provide it with your requested list.

Salesgenie maintains the monthly updates for you, so anytime you pull records from the database, they will be current. The list is updated every 30 days and is a free service to subscribers.